Welcome to RainbowMaille, I try to use only nickel-free and hypoallergenic materials in my jewelry, if I ever use anything that is not nickel-free the listing will specify that.  The wall art is not made with nickel- free materials because it is not meant to be worn.

• Returns and Cancellations

Returns are accepted within 14 days of delivery, money will be refunded after the product is returned. Return shipping costs are the responsibility of the buyer. If an item is broken or damaged in shipping I will repair or replace it at no charge, please message me to make arrangements.    4rainbowmaille@gmail.com

Cancellations are accepted before orders ship but be warned I ship quickly often same day on completed items. Cancellations requested after the 24-hour period will be decided on a case-by-case basis and may not be eligible for a full refund if the order has already shipped.

• Shipping

Once payment has been received/processed I will ship the order, most orders will ship within 1-3 days. *You have a choice of shipping via USPS Priority mail or Ground Advantage on most items, tracking is included. Custom orders may take longer to ship depending on the size of the item. *Please make sure to provide a correct/current address. I am not responsible for misdirected packages due to incorrect address information provided by the buyer.

• Custom orders and wholesale

I will happily do custom orders for chainmaille jewelry or wire tree art, just contact me and tell me what you want. There is no design fee for custom work. However, if it requires the purchase of special materials there may be a variance from standard pricing, and a material deposit may be required. I will not do wholesale due to the number of hours I put into each piece, although, I may offer some discounts on large multiple piece orders, email for details.    4rainbowmaille@gmail.com

• Privacy Policy

RainbowMaille does not receive any payment information and will never share your personal information such as name and/or address. Any information provided is used solely for the purposes of: communicating with you about your order, fulfilling your order.